Rapid, reliable IT dispatch for your distributed locations.
We provide highly responsive, ticket-based physical interventions for smaller sites, completely eliminating the overhead of dedicated staff.
Smaller remote sites and retail outposts often suffer from the “remote neglect” dilemma.
Because they lack the ticket volume to justify permanent onsite staff, local employees face extended downtime waiting for fixes.
Furthermore, coordinating dozens of local IT vendors across different global regions is an administrative and compliance nightmare.
When a critical failure happens outside standard business hours, central IT teams are often forced to pay extortionate emergency call-out fees to unvetted local contractors.
Designed specifically to accommodate smaller sites that generate a lower volume of expected tickets, our centrally governed dispatch model ensures your most remote locations receive enterprise-grade service.
When a ticket is raised, your onsite support staff are dispatched directly from a central location, removing the need to source local vendors.
To ensure swift resolution, our onsite staff are strategically positioned to travel to your site within a 1.5-hour driving distance.
We provide absolute peace of mind with Next Business Day (NBD) or higher support levels available globally.
Business does not stop at 5 PM; we provide comprehensive weekend and off-business hours support to protect your continuous operations.
We eliminate the administrative nightmare of managing fragmented local contractors by providing a single, accountable global dispatch network.
With technicians positioned within a 1.5-hour drive of your sites, we drastically reduce downtime for your remote employees.
We replace varying local vendor quality with a centrally governed GPMO that ensures high-quality execution anywhere in the world.
ou only pay for the interventions you actually need, avoiding the heavy financial overhead of full-time onsite staff at low-volume locations.
Discover how our Global Program Management Office (GPMO) successfully coordinates and delivers standardised, high-quality on-site support across over 200 countries and territories worldwide, ensuring absolute consistency for highly distributed enterprises.
Build a seamless, scalable support ecosystem across your entire real estate portfolio.
The logical upgrade path to establish predictable, recurring visits when ticket volumes increase at a specific site.
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Secure rapid, on-demand support for non-standard IT activities that fall outside standard break-fix dispatch.
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Utilise our global dispatch network to provide critical remote hands and eyes directly for your central NOC.
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Get absolute clarity on how we deploy rapid, ticket-based interventions to your most remote branches.
It is engineered specifically for smaller sites that have a lower volume of expected tickets, where permanent staff are not cost-effective.
We offer Next Business Day (NBD) or higher support levels, and our onsite staff are positioned to travel to the site within a 1.5-hour driving distance.
Yes.
Comprehensive weekend and off-business hours support are fully available to ensure your remote sites are always protected.
Do not let remote locations become a drain on your internal helpdesk. Streamline your remote site IT support with a centrally governed global dispatch network. Discuss your requirements with a global IT solutions architect today.
What to expect from your consultation:
Coverage Mapping: We cross-reference your global site list with our 1.5-hour driving radius capabilities across our 200+ operating countries.
SLA Definition: We define the exact service levels (e.g., NBD or higher) required to protect your specific remote locations.
Integration Planning: We map out how your internal Tier 1 helpdesk can seamlessly trigger dispatch tickets via our Global Service Portal or API integration.
Global Field Services
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Infrastructure & Projects
The Industries We Work With
Retail & Hospitality
Corporate Enterprise
Industrial & Logistics
About Selfoss
Discover how we evolved into Fujitsu’s dedicated Global Program Management Office, built to orchestrate complex physical IT logistics for multinational enterprises.
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Meet The Leadership
Get to know the strategic minds, deployment architects, and logistical experts who ensure your global infrastructure never misses a beat.
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Global Network Coverage
Explore our interactive map and see how our four strategic hubs manage deployments across more than 200 countries and territories.
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Careers at Selfoss
Join the engine behind global IT operations. We are continually looking for brilliant project managers and engineers to join our international hubs.
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